Amanda Amanda Portal Telephone Features Guia de Instalação descarregar pdf (Página 62)

System Features Test

After setting up Amanda Portal appropriately, before leaving the site, make sure you

perform the following tests:

• Transfer Call Test

-Calling in from an outside line, call Amanda. When the system

answers dial a test mailbox near you, does it ring?

-If the test extension does ring, answer the call and say hello, is the

caller connected?

-If the test extension rings the telephone and the call is not

answered, does the call go to voicemail for that person?

• Message Waiting Indicator Test

-Leave a test message in a mailbox, make sure the MWI on the

telephone is lit after the message is left.

-Login to the test mailbox and delete the message, make sure the

MWI is turned off.

• Disconnect Supervision Test

-From an internal extension, call Amanda then hang-up the

telephone. Does the port go idle?

-From an outside line call Amanda, and hang-up the telephone.

Does Amanda’s port go idle?

• Integration Test

-Call an extension that has been programmed to forward to

voicemail on a ring no answer and busy condition. After dialing

the extension, let the call ring at least 6 times, does the call forward

to voicemail and load the mailbox for that extension?

-Make the same extension busy, call it, does the call forward to

voicemail and load the mailbox for that extension?

-Make a direct call to voicemail, when the Amanda Portal answers

does it automatically attempt to log you into your mailbox by

asking you to “enter your security code”?

Important Note: Not all phone systems support integration. Only

perform the integration tests for the call types supported by your

telephone system.

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Amanda Amanda Portal Telephone Features Guia de Instalação Página 62