
Conventions
This manual uses the following terminology and conventions:
Amanda
The name by which this manual refers to the
about the system easier. Because of the name Amanda, the
system is also referred to as “she.”
caller
Someone who calls into Amanda. A caller often obtains in-
formation, leaves a message for someone, and/or provides
information. Because Amanda is referred to as “she,” call-
ers and users are referred to as “he” for clarity.
user
Someone with an extension that Amanda transfers calls to
and/or stores messages for. A user can access Amanda to
play, delete, and send messages as well as set personal op-
tions such as Do Not Disturb.
Indicates that you must log into Amanda and identify your-
self.
Indicates that you must listen to a message before you pro-
cess it. For example, you can forward a message you have
just heard.
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